Service Interview Coaching

Improve your organization's interview skills

Cresco’s interview coaching helps recruiting managers and HR develop their interview skills by creating practical tools such as interview techniques and frameworks as well as competence-based questions that support a good recruitment process. High-quality recruitments and a positive employee image are strengthened through the different phases of an interview, functioning questions and by recognising the limits set by the legislation.

You get what you measure with your questions” – Interviews have been proven to be a functioning recruiting tool, but only when used correctly. The essential thing is to focus your attention on relevant task-related matters and to formulate your questions in a smart way — do not ask irrelevant or unlawful questions.

Mikko Puonti
Lead Consultant, Cresco Psychologist Agency Ltd
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Katri Hurme
Business Unit Director, Cresco
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Benefits of Cresco’s interview coaching

Quality assurance

The quality and validity of recruitment decisions increase through trained interviewers. An interview that follows legislation and good practice guarantees equal treatment for applicants. At the same time, the risk of an expensive erroneous recruitment decreases significantly.

Concrete tools

Our coaching provides efficient and systematic ways for implementing interviews. Our tools are easy to utilise and support managers as they prepare for interviews. Recognise the most typical evaluation mistakes and pitfalls in interviews.

Sparring interview techniques

Our coaching standardises managers’ interview-related competence level—even the most experienced recruiters benefit by receiving a new point of view to, for example, interview techniques and decision-making.

Examples of interview coaching

Coaching is tailored on a case-by-case basis to correspond to an organisation’s needs and participants’ skill level. The coaching can be implemented, for example, as a targeted half-day coaching or divided over several days, which gives more time for interview exercises. Participants receive a preliminary exercise that orientates them for the coaching. The coaches are experienced psychologist consultants from Cresco.

We offer also industry-specific services using our specialized units