Customer Service Agent, Fuengirola
We are now looking for a Dutch-language customer service expert to strengthen our multi-talented team to a technical customer ship. A more detailed definition of duties is determined according to the competence of the selected persons. Progression to a more challenging role is also possible as you gain experience. You will be welcomed by a warm and cheerful team. The work will begin at the end of 2023 as agreed.
In your work, you receive and solve corporate customers' IT problems over the phone at least in Dutch and English. We appreciate other good language skills as German, French, Swedish, Norwegian and/or Danish. The customer problem situations are related to various malfunctions in the telephone system. The work also involves cooperation with the partner company. The work is instructed, and you always have the support of your team in the background.
The job is perfect if you are a customer service oriented and like solving technical problems. You can be a recent IT graduate, an IT expert with work experience in the IT field, or otherwise a tech-enthusiastic seeker looking for new challenges. You are the person we are looking for if you enjoy working in a hectic work environment and have the ability to handle customer service requests without forgetting a good mood.
We hope from you:
- Expertise in Windows desktop environments
- Experience with the Microsoft Office family
- Mobile device knowledge (Android, iOS)
- Initiative, responsibility and diligence
- Ability to act systematically even in urgent situations
Working hours and pay
The position is full-time and permanent. We work from Monday to Sunday in two shifts. We appreciate a long-term commitment to the task. The salary is based on the table salary in the local collective agreement (approx. 1300 €/month), possible language supplement (119 €/month) and an incentive bonus based on daily work.
Why Barona in Fuengirola?
At Barona, we already have 350 employees in Fuengirola who work in our service center in various customer service, sales, and back-office positions, mainly in Finnish for Finnish customers. Our service center serves customers 24/7. The work is counterbalanced by the recreation committee BaroVire, offering employees new experiences by regularly organizing excursions and events. Check out our leisure activities on Instagram @baronafuengirola.
Our office is located just outside the center of Fuengirola, a 10-minute walk from the train station, making it easy to get to work.
Are you interested?
Send your application right away and tell us why you would be a suitable addition to our team! Applications are processed already during the application period and selections are made as soon as suitable people are found! Please send your application via the link below by 10.12. For more information about the position, please contact Recruitment coordinator Vilma Vartiainen, firstname.lastname@example.org