Technical Support Specialist
Our customer DEFA is now looking for Technical Support Specialist for their eMobility team. You will be responsible for customer service and technical support of the customers. This position is permanent, and work will be done during office hours in Vantaa office.
In this position you will be working closely with charging station and other eMobility products. You will answer customer questions about products and services. You will also answer customer questions about warranty and RMA. In this role you will also be visiting customer sites. Technical support role also offers you a chance to take part in internal product development projects as well as product tests which you will report to R&D. When needed you will also support in sales & order handling.
To success in this position, you should have background in electrical work, either engineering or installation. You should also have interest in customer service as well as good communication skills, both in Finnish and English (written and oral).
DEFA will offer you permanent employment in interesting and challenging position. You will get comprehensive introduction to your role and competent organization will support your day-to-day work. DEFA also offers competitive salary and good benefits.
For more information, contact Valtteri Rantala / +358 50 478 6174 (Mon-Fri 10 am – 3 pm) / firstname.lastname@example.org.